Who Qualifies for the Child Care Relief Package During COVID-19?


There have been quite a few changes to everyday life in recent weeks due to the COVID-19 situation, and on 2 April 2020 the Australian Prime Minister announced a new early childhood education and care relief package. This package is designed primarily to support essential workers in their invaluable roles and to help sustain early childhood education and care services. So who qualifies for this new child care relief package? 

Priority for families of essential workers and vulnerable & disadvantaged children

The child care package aims to deliver a level of hip pocket relief for around one million Australian families. Priority will be given to families of essential workers who are actively working during the COVID-19 situation; vulnerable and disadvantaged children; and previously enrolled children as at 1 March 2020. 

If you aren’t an essential worker, the Australian Government recommends staying at home to help flatten the curve. If you have existing enrolments and are keeping your child or children at home to comply with social distancing measures, as of 5 April 2020 you will not be required to pay if your children aren’t attending care during this time. 

If you have terminated your child care enrolment since 17 February, then we suggest getting in touch with us at to restart your child’s enrolment. You won’t need to pay a gap fee and your child won’t be required to attend child care in this time, but restarting your enrolment can hold your place for the future when things begin to normalise.

New enrolments are limited in the meantime

At this stage we are unable to take new enrolments or increase existing enrolments until we have prioritised families with essential workers, vulnerable children and previously enrolled children. However, if you take on a new job or your work commitments increase and you have no other care arrangements then you can get in touch with us at

Our measures to keep little ones and families safe

You can rest assured that if your children are attending Bliss Early Learning centres, we are doing everything we can to maintain a safe and consistent environment for families and staff members including detailed cleaning and hygiene practices. If you have any concerns you or a family member might have had exposure to the virus, it’s recommended that you contact your GP immediately and self-isolate.

The world is going through an unprecedented and unusual time right now, but by following the official requirements and recommendations we can support our essential workers and each other. 
You can find the latest official COVID-19 information and recommendations at the Australian Government’s dedicated Coronavirus website.